Return & Exchanges

For Domestic order only:

1) We do our best to service the order placed, as per the specification and timeliness mentioned. If due to any reason the order is not shipped or delivered then such orders stand cancelled, and the amount paid by you is refunded.
2) The order cannot be cancelled once placed.
3) We Will not process the return if you have placed the order for the wrong product model, color. However you can request us at info@aakrutihair.com to modify the order to the one you desire.
4) We don’t have return and refund policy for products due to strict hygiene issue.
5) We offer only exchange if you receive the damaged products. Contact us at info@aakrutihair.com we will assist you further
° Make a Vedio while opening the product is compulsory.
° The product shall be return in it’s original packaging, don’t remove the MRP tag.
° If the product fulfill all the criteria, you Will be informed and exchange will processed.

Product Damage during transportation:

° Make a Vedio while opening the product is compulsory
° Replacement can be made if the customer establishes that the product was delivered in damaged condition within 12 hrs of receipt of the product.
° we will arrange to repair the damaged product or collect it and replace it with an equivalent product, unless that you contact us within 12 hrs of receipt of the product.
° Any damaged product must be returned in it’s original condition with MRP Tag intact.

Order Not Confirmed But Amount Deducted:

If the amount has been deducted and your order is not confirmed, please reach out to your respective Bank. It takes 7-10 working days to reverse the amount by the respective Bank.
If the issue still remain unresolved then do contact us info@aakrutihair.com

During Sale:

° No cancellation or changes will be made once items are purchased under the sale.
° There will be no return or exchanges for items purchase on sale.
° previous order can’t be cancelled to take the advantage of sale.
° we hope to place your order keeping the above policies in mind.